Orders & Payment
Orders & Payment
We support the following payment options at Fonebud:
- Visa, MasterCard credit cards through MolPay payment gateway
- Visa, MasterCard debit cards through MolPay payment gateway
- Online Banking through iPay88 payment gateway
- CIMB Clicks
- PB eBanking
- Hong Leong Connect
- Alliance Online
- RHB Online Banking
- Manual Bank Transfer to Maybank account
Please note that it will only be charged the exact amount shown to you at checkout and will be chargedin Ringgit Malaysia.
How can I know if my payment was successful or fail?
You will be notified via email within 24 hours upon completion of order confirmation.
*Please be aware of your Bank reconciliation schedule as this might have impact on your payment (payment cannot be performed or transacted during bank reconciliation time).
Bank reconciliation time only affect payment method via Online Banking and this will happen at around11.30 p.m. to 1.30 a.m.
Which credit cards are accepted for payment?
We accept all Visa and MasterCard, both Credit and Debit, and is 3D Secure (Verified by Visa, and MasterCard Secure) enabled. All your credit card information is protected by means of industry - leading encryption standards.
*Additional charges may be incurred if you are using a non-Malaysian issued card due to Foreign Exchange.
Where can I request an official receipt?
All official receipts are usually attached with the item in the parcel. However, in the event if you did notreceive the receipt for the item, please send your request to firstname.lastname@example.org. Our Customer Support team will assist you.
**For any further assistance require, please feel free to contact our hotline number: +603 22424992